Shipping policy
This Shipping Policy applies to orders placed through bluebellecharms.com.
Order Processing
Orders are usually processed within 1–3 business days after payment has been received.
Orders are not processed, shipped, or delivered on weekends or bank holidays. During busy periods, such as sales, product launches, or seasonal holidays, processing times may be slightly longer.
Shipping Locations
We currently ship to customers in the United Kingdom.
Shipping Rates
Shipping costs are calculated at checkout and may vary depending on the delivery address, order value, and selected shipping method.
Estimated Delivery Times
UK Standard Delivery: 2–5 business days after dispatch
Please note that delivery times are estimates only and may be affected by courier delays, weather, strikes, or other circumstances outside our control.
Order Tracking
Where tracking is available, you will receive tracking details by email once your order has been dispatched.
Please allow up to 24 hours for tracking information to update after dispatch.
Incorrect Shipping Details
Please make sure your shipping address is correct before placing your order.
We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete address details provided at checkout. If an order is returned to us, we may contact you to arrange re-delivery, and additional postage costs may apply.
Lost or Delayed Orders
If your order has not arrived within 10 business days of dispatch, please contact us at bluebellecharms@gmail.com with your order number.
We will do our best to help resolve the issue. In some cases, we may need to wait for the courier’s investigation process before issuing a replacement or refund.
Damaged Items
If your order arrives damaged, please contact us at bluebellecharms@gmail.com within 7 days of delivery.
Please include your order number and photos of the damaged item and packaging so we can review the issue.
Contact
For any shipping questions, please contact us at: